6 Skills to Becoming a Successful Pharmacy Technician

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Daymar College

Pharm tech looking through shelves of medication

Want to become a pharmacy technician? Learn about the courses you will take in the Pharmacy Technology program and the training you will receive to get you ready for a position as a pharmacy technician.

There are 6 skills that a successful pharmacy technician will learn during a Pharmacy Technology Program. These 6 skills include mathematical proficiency, good communication, organizational skills, computer skills, critical thinking and problem solving. With these skills, the pharmacy technician will be able to help patients and support the Pharmacist in the process.

Mathematically Proficient – Most Pharmacy Technology training programs include a College Math course. Math will come in handy when the pharmacy technician is filling prescriptions and measuring pharmaceuticals. A pharmacy technician will also use college math when ordering, stocking, and packaging prescriptions and over-the-counter medications, performing inventory control, maintaining records.

Good Communication – Pharmacy Technicians work with patients and pharmacists with the ability to communicate both written and verbally being a key to providing good customer service.

Organizational Skills – A pharmacy technician will want to keep prescriptions correct, take control of inventory and properly maintain records. Organizational skills will help when packaging and labeling prescriptions.

Computer Skills – In the course of performing pharmacist technician duties a few different computer systems may come into play. There is a computer system that helps count the pills to make sure the right amount is included in each prescription. The pharmacy technician will use an interface to input customer data and file insurance claims. Being computer literate and able to learn new computer programs is an integral skill for any pharmacy technician.

Critical Thinking – A pharmacy technician must approach their jobs with a consistent and systematic process to keep customer record data and prescriptions accurate.

Problem Solving – With insurance claims and patients’ prescriptions, a pharmacy technician must be able to solve any problem that may arise, whether billing is incorrect or prescriptions are not available. A customer may come to the pharmacy technician with a problem and expect a clear outcome and the pharmacy technician needs good problem solving skills to find the right solution.

Upon graduation from the Pharmacy Technology Program, the Daymar College career services staff can help you find a place to apply your newly-learned skills. Pharmacy technicians may work behind the counter in settings such as pharmacies and drug stores, hospitals, grocery stores, general merchandise stores, and department stores.